TEAM PHILOSOPHY
Like any successful team, whether in sports or in business their success is not created overnight. It's over time. We at Team Johal measure our success not by awards, accolades and recognition (although we do have plenty of those) but by the “3 R’s” Repeat Clients, Reviews and Referrals. We're fortunate to have built an incredible business on the 3 Rs.
Our core values as a team are simple:
#1 Respect each other and yourself
#2 Respect our clients
#3 Unparalleled customer service
#4 Enjoy what you do
#5 Always keep growing both personally and professionally
As Team Leader I have a responsibility to ask myself the question any of our clients (or prospective clients) would ask - “Would I do business with my team?”. I’m both proud and humbled to answer, yes! Overwhelmingly YES! We have the right people in the right positions on our team. We have focused on hiring talent in all areas of our team. We have superior marketing beyond anyone else has to offer both online and offline. We have systems in place to ensure consistent levels of high service in all facets of the real estate transaction. Our customer service is not just top-notch but unparalleled. When you hire us you’ll get the full team experience but you’ll never be unclear of who your point of contact is, ever!
Our primary mandate upon being hired is to represent our awesome clients to the highest levels of fiduciary responsibilities. You may be thinking…Ok…what does that mean? Well, this means it is our privilege and obligation to protect YOUR best interests as our client. It means going ABOVE and BEYOND traditional customer service! It means negotiating strongly in YOUR favour without compromising confidentiality. It means disclosing everything YOU need to know to make an informed decision about a property choice. Long story short, it means to represent YOU to the utmost of our abilities.
Our team is well versed with local developments and we share a passion for being “in the know” with “what’s happening” in our region. Whether it’s a new sub-division going in, the Light Rail Transit System or just a cool and trendy new restaurant in town that you HAVE to check out! We’re your one-stop-shop.
We thank you for the opportunity and we hope to be of service to you and your family in the near future!
Tony Johal
